Troubleshoot HP Printer Paper Jam e4 Error
When your HP printer shows error e4, all the indicators turn on and flash alternately. The cause behind this error is a hard jam or paper jam inside the printer. When you encounter an E4 error on your HP printer, it signifies that your printer is not feeding any sheets for printing. Paper jam problems cause this error. Therefore, it is also known as the HP printer paper jam e4 error. HP printer error e4 is common with HP DeskJet, ENVY, Ink Tank, and Smart Tank series.
So, if you are looking for ways to fix e4 error on HP printer, we have solutions for this. Don’t go anywhere. We have formulated some simple steps to fix this problem for you. Go through this blog to learn how to fix e4 errors on HP printers.
Reasons for HP Printer e4 Error:
Below are some common reasons for getting this error code:
- The jammed paper was inside the input cabinet.
- It is possible for the carriage to not move freely.
- Paper may be jammed in the output tray.
- A miscommunication between your printer and computer.
These are the possible reasons why your printer is showing an HP printer e4 error. If you are facing HP Deskjet 2700 e4 Error problem, go through this blog to know the simple steps to eradicate this problem.
Steps to Solve the HP Printer Error e4 Easily:
If you want to solve HP Printer Error e4 in a few easy steps, you must carefully follow the instructions explained in this blog:
Step 1: Clear the Paper Jam from underneath the printer device
The first step in fixing the HP printer error e4 is to check out for any jammed paper inside the printer. The paper jam can be found in different areas of your printer. Thus, you must examine the printer thoroughly and if found any jammed paper inside, clear it immediately.
Follow the steps to clear a paper jam from your HP printer:
- First, press the power button to switch off the printer.
- Disconnect the USB cable and power cord from the rear of the printer machine.
- Now, insert the document input tray back into the printer machine. Then, close the output tray extender and push it into the printer machine.
- Turn the printer to easily access its underside.
- Now, pull the printer’s tabs on either side of the cleanout door to open it.
- Clear any jammed paper from inside the printer. Also, check for any torn parts of jammed paper inside the cleanout area and remove them instantly.
- Now, gently close the cleanout door by moving it in the direction of the printer until both latches lock into place.
- After that, turn the printer to its normal position and reconnect the USB cable and power cord to the rear of the printer device.
- Finally, press the power button to switch on the printer machine and check if the e4 Error HP Printer is resolved.
Even after clearing the paper jam, your HP printer is showing an e4 error problem, you can try the next method to solve the error issue.
Step 2: Ensure the carriage can move freely
The next step to remove this error is to ensure that no foreign object or paper is present in the printer. To make sure your carriage is moving freely, follow the steps as mentioned:
- Firstly, switch on the printer.
- Navigate to the ink cartridge access door and wait until the carriage is idle and then silent before you continue.
- Now, with the printer turned on, disconnect the power cord from the rear of the printer device.
- Using a flashlight, verify for any paper or object that might be restricting the carriage, and if found, clean them immediately.
- After that, look inside the printer through the ink cartridge access door and then manually move the carriage and remove any obstructions or loose paper you find.
- Ensure that the carriage can run freely across the width of the printer.
- Now, carefully close the ink cartridge access door, as well as the exterior door.
- Finally, reconnect the power cord, and turn on the printer device.
- Take a print to check if the issue is resolved or not.
If the issue remains the same, proceed to the next solution.
Step 3: Utilize an automated tool to clean paper rollers
Follow the steps to clean paper rollers:
- Firstly, turn on the printer.
- Then, remove any document from the input tray.
- Press and hold the power button, and click the cancel button three times.
- Then, click the “Start Color Copy” button seven times, and after that, release the power button.
Still, facing HP error e4? Jump to the next step.
Step 4: Utilize an automated tool to clean ink smears
The fourth step in this process is cleaning the ink smears using an automated tool. Follow the steps to clean ink smears:
- Firstly, turn on the printer.
- Then, fill the paper into the input tray.
- Press and hold the power button, and click the cancel button three times.
- Then, click the “Start Color Copy” button seven times, and after that, release the power button.
Move to the next method, in case, you are facing a problem.
Step 5: Manually Clean the paper rollers inside the printer machine
- Firstly, switch off the printer machine, and after that, disconnect the power cord.
- And then raise the input tray.
- After that, slide and hold the input tray shield.
- Now, look down through the open input tray of the printer device, and find the gray paper pick rollers. You might require a flashlight to illuminate the area.
- And then, lightly dampen a cotton swab with normal water, and then squeeze any extra liquid from the swab.
- After that, tap the swab against the rollers, and then move them upward with your fingers. Now apply a medium amount of pressure to move out dust or first buildup.
- And then, lower the input tray shield of the printer device.
- Now give permission to the rollers to dry completely to solve the HP Printer Error e4.
Step 6: Reset your HP printer to solve the HP Envy e4 error
- With the printer turned on, disconnect the power cord from the printer device.
- Then, unplug the power cord from the power source and wait for 1 minute.
- After that, reconnect the power cord to a wall outlet and to the printer device.
- Finally, move the printer machine to complete the reset.
Step 7: Take a printer to the service center
If nothing is working and the problem remains the same, it is advised to replace or service your HP printer.
Are You Still Facing HP Printer e4 Error? Get Expert’s Help!
If you are still encountering the e4 Error HP Printer 515 with your HP printer device and have tried all the above methods to fix it, do not worry. Instead, seek the expert’s advice. Professionals have the skill set and expertise necessary for efficiently resolving and troubleshooting complex issues. The hp repair Service Center team is always available to extend its services to fix technical mishaps related to HP printers and devices across the USA.
Don’t hesitate to call us at our toll-free number for quick and reliable HP printer assistance!